Army Personnel Centre

The Army Personnel Centre Helpdesk (0845 600 9663) provides assistance to Army units, outside agencies and the general public who are enquiring about the disclosure of information held on Officers and Soldiers.

Tracing of Army personnel and also discharged personnel who have left service within the last year if a service number or full name and date of birth can be provided. They do not hold unit addresses or telephone numbers for units or Army personnel.These details can be obtained from the MOD Operator on 0141 248 7890. The Army Personnel Centre Helpdesk does not deal with pay or pension matters. For enquiries relating to these, and for medal enquiries please contact the Pay and Pension Help Desk on 0800 085 3600.


Family Interest Enquiries and General Enquiries

The Army Personnel Centre Historical Disclosures Section has access to Army records dating back to the 1920s and can supply information to the next of kin of deceased former soldiers and officers who have served since 1920, and to other enquirers provided that 25 years have passed since the death of the subject. 

If less than 25 years have passed the only information that will be provided to a general enquirer is the date of joining and the date of leaving service. If further information is required you must obtain the consent of the next of kin. Second World War Home Guard service records are also available.

Please note that there is a charge for this service. The documents panel links provide further information and the relevant contact details.

APC MS Support  - Disclosures 4
MP 555, Kentigern House,
65 Brown Street, Glasgow G2 8EX
Tel: 0845 600 9663
Fax: 0141 224 3172
Email: disc4@apc.army.mod.uk

If you have an enquiry about the record of a member of the Polish forces under British Command during WWII you should complete the appropriate Army search form on the right and send it to:

APC MS Support  - Disclosures 5
Building 28B, RAF Northolt, West End Road, Ruislip, Middlesex HA4 6NG
Tel: 0208 8338603
Fax: 0208 8338866
Email: polishdisoff@northolt.raf.mod.uk


Request from former Army personnel for their own records

Former Army personnel who wish to receive copies of their service records under the Data Protection Act are required to submit a Subject Access Request (SAR), accompanied by verification of identify (a photocopy of a driving license or passport or a recent utility bill) to the following address:

APC MS Support  - Disclosures 2
MP 535, Kentigern House,
65 Brown Street, Glasgow G2 8EX
Tel: 0845 600 9663
Fax: 0141 224 3172
Email: disc2@apc.army.mod.uk


Requests for the medical documents of ex-Army personnel

The Army Personnel Centre Disclosures 3 section is the focal point for requests for Medical records under the Data Protection Act 1998 for ex-Army personnel.  Requests should be made in writing including proof of ID (a photocopy of your driving license or passport or recent utility bill) to:

APC MS Support  - Disclosures 3
MP 525, Kentigern House,
65 Brown Street, Glasgow G2 8EX
Tel: 0845 600 9663
Fax: 0141 224 3172
Email: disc3@apc.army.mod.uk


Tracing Army personnel/forwarding mail 

We cannot disclose contact details of service or ex-service personnel under any circumstances.  However, if you are able to provide sufficient information to identify the individual's record, we will forward pre-paid correspondence on your behalf, provided that the individual is still serving or was discharged within the last year. Correspondence should be sent to:

APC MS Support - Disclosures 1
MP 520, Kentigern House,
65 Brown Street, Glasgow G2 8EX Tel: 0845 600 9663
Fax: 0141 224 3172
Email: disc1@apc.army.mod.uk


Request for a reference from a prospective employer

Prospective employers may obtain a reference for ex-Army personnel by writing to:

APC MS Support  - Disclosures 1
MP 520, Kentigern House,
65 Brown Street, Glasgow G2 8EX Tel: 0845 600 9663
Fax: 0141 224 3172
Email: disc1@apc.army.mod.uk

Please note that the written consent of the individual to disclose the information should be forwarded with the request for a reference.  We will endeavour to answer requests for information within 12 working days.


Replacement Red Book (Army Form B108)

An AFB 108 can only be replaced in exceptional circumstances and with the authority of DM(A).  If lost or destroyed confirmation of service will be provided in letter form.  Please write to the following address providing proof of ID (a photocopy of a driving license or passport or a recent utility bill).

APC MS Support  - Disclosures 1
MP 520, Kentigern House,
65 Brown Street, Glasgow G2 8EX Tel: 0845 600 9663
Fax: 0141 224 3172
Email: disc1@apc.army.mod.uk


Council House Purchase - Housing Act 1985 - Right to Buy

We will supply service details to Army personnel, former Army personnel, ex-spouses or Housing Agencies proving that during a specific period you were a tenant of crown property, the rent for which would have been deducted from your salary.  This will enable discount under the Housing Act 1985.  Enquiries should be sent to:

APC MS Support  - Disclosures 1
MP 520, Kentigern House,
65 Brown Street, Glasgow G2 8EX Tel: 0845 600 9663
Fax: 0141 224 3172
Email: disc1@apc.army.mod.uk